1 · Tell us about the job
Include your postcode, service, fault code or equipment details and anything that affects access. The form prepares a message for you to check before sending.
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PRISM HEATING · LONDON & HOME COUNTIES
Quotes, Pricing & Aftercare
A clearer way to plan your work.
A repair or installation starts with understanding the job. Here is how we use your enquiry to discuss the work, pricing and the next step.
FROM ENQUIRY TO AGREED WORK
How your quote request works
2 · Discuss what is needed
We talk through the enquiry and whether a visit or further information is needed before the work can be properly assessed.
3 · Agree the next step
Any appointment, proposed work and price are discussed before you agree to go ahead. No payment is taken through this website.
PRICING WITH CONTEXT
Every job needs the right scope
The type of work, fault, property layout, access and any parts or materials needed can all affect a quote. Giving clear details at the start helps us have a more useful conversation and reduces surprises later.
If an assessment is needed, ask about the arrangements before it is booked. If you have a budget or timing in mind, include it in your enquiry so it can be discussed openly.
AFTERCARE
Questions after a visit?
Contact us directly
Call or text with the property postcode, the work carried out and the detail you need help with. This gives us the best starting point for discussing your query.
Call 07934 809254 →Products and parts
Where a product or part has a manufacturer warranty, its terms and any registration requirements come from that manufacturer. Keep the relevant paperwork safe.
Clear records help
Keep any quote, invoice and product paperwork together. It makes future servicing, a warranty question or a follow-up conversation easier to understand.
Common questions
Is the online form an online booking?
No. It opens a text message containing your enquiry. A visit, price or work is agreed only after we have discussed the job.
Can I get an exact price from the website?
The website is a starting point. The details of the job and whether an assessment is needed can affect the quote, so please send as much useful information as possible.
What should I send about a previous job?
Please include the property postcode, what work was carried out, when it was done and a concise description of your question or concern.
LET’S TALK
How can we help?
Tell us about your home and the work you have in mind.